SEDIONG NNANA
Analytical & Operations Specialist
NG.About
Highly organized and analytical graduate with a proven ability to streamline processes and drive efficiency across diverse projects, leveraging proficiency in research, data analysis, and project coordination tools. Eager to apply strong problem-solving skills and a track record of improving operational outcomes to a challenging role within a forward-thinking organization. Committed to continuous learning and contributing to innovative solutions that foster collaboration and business success.
Work
Ethics Consulting Partners
|Content Writer
Remote
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Summary
Spearheaded the creation of professional content and training materials, enhancing clarity and engagement for Ethics Consulting Partners.
Highlights
Created and structured 10+ professional content pieces and training materials, significantly improving clarity and engagement for diverse audiences.
Collaborated with design teams using Figma to produce user-friendly visual content, enhancing comprehension and information retention.
Adapted communication tone to align with brand guidelines, successfully increasing audience engagement by an estimated 20%.
ALX Africa
|Virtual Assistant/ Operations Intern
Remote
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Summary
Coordinated executive schedules, managed projects, and applied empathetic communication to improve operational efficiency and customer satisfaction at ALX Africa.
Highlights
Coordinated executive schedules, meetings, and events weekly, significantly improving workflow efficiency and time management.
Conducted research supporting strategic decision-making and comprehensive project planning.
Tracked several project deliverables using Google Workspace and Trello, ensuring 100% on-time completion of tasks.
Completed simulated scenarios across airline, hospitality, and healthcare sectors, including VIP handling and service recovery, enhancing practical skills.
Applied empathetic communication and clear explanations to de-escalate complaints, improving simulated customer satisfaction by an estimated 20%.
Fidelity Investments
|Investment Management Virtual Intern
Remote
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Summary
Analyzed simulated market datasets and developed risk-adjusted investment strategies, optimizing portfolio performance for Fidelity Investments.
Highlights
Analyzed simulated market datasets to assess investment opportunities and portfolio performance, informing strategic decisions.
Developed risk-adjusted investment strategies for 3+ simulated portfolios, optimizing projected returns in alignment with client objectives.
Strengthened numerical reasoning, analytical thinking, and decision-making skills within a professional finance context.
Delivered proactive solutions by anticipating customer needs and adjusting communication styles, enhancing client satisfaction.
Maintained accurate documentation of client interactions, adhering to regulatory communication standards and follow-up procedures.
Showers Christian International School
|Teacher (NYSC)
Rivers State, Rivers State, Nigeria
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Summary
Educated diverse student groups in science, managed academic records, and simplified complex topics at Showers Christian International School.
Highlights
Taught pupils and students across multiple age groups, simplifying complex science concepts for enhanced comprehension.
Managed student records, attendance, and academic data with close to 95% accuracy, ensuring reliable data management.
Drafted school newsletters and efficiently assisted with inventory and basic budget tracking.
Simplified complex scientific topics, significantly enhancing knowledge transfer across students of different age groups and academic classes.
Akwa Ibom State Water Company Limited
|Quality Control and Safety Intern (SIWES)
Akwa Ibom State, Akwa Ibom State, Nigeria
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Summary
Conducted water quality tests, managed safety protocols, and performed biochemical research, ensuring compliance and operational excellence at Akwa Ibom State Water Company Limited.
Highlights
Conducted over 10 water quality control tests and risk assessments, ensuring 100% compliance with SOPs and operational standards.
Trained in laboratory and on-site safety management, including hazard prevention, fire safety, and emergency response protocols.
Operated laboratory instruments with precision, maintaining accurate documentation and reducing potential errors by roughly 25%.
Conducted and documented a comprehensive biochemical research project, analyzing experimental datasets for accuracy and rigor.
Presented findings through 3+ structured reports and presentations, effectively communicating complex results.
Education
University of Uyo
B.sc
Biochemistry
Languages
English
Certificates
Microsoft Office Specialist (Excel, PowerPoint, Word)
Issued By
Everest Information Solutions Limited
Data Analytics
Issued By
Project Management (The fundamentals and beyond)
Issued By
Dexa
Disaster Management
Issued By
Flaglite Training Academy
Virtual Assistance and Digital Skills
Issued By
Tech Sisi Academy
Client Engagement Simulation
Issued By
Bloomberg
Skills
Data Analysis
Data Handling, Basic Analysis, Excel, Google Sheets.
Presentation & Visualization
PowerPoint, Canva.
Quality & Compliance
Safety, Quality Control, Compliance Awareness, Health & Safety Practices, Quality Checks, SOP Adherence.
Project & Task Coordination
Notion, Asana.
Research & Documentation
Research, Documentation, Reporting.
Customer Experience
Customer Experience & Service Operations.
Digital Content Development
Digital Content Development.
Technology & AI
Technology & AI Awareness.
Problem Solving
Problem Simplification & Solution.
Communication
Empathetic Communication, Emotional Intelligence, Conflict De-escalation.
Collaboration
Team Collaboration.
Attention to Detail
Attention to Detail.
References
Dr. Emmanuel Akpan
Chief Medical Officer, Ake nnyin Specialist Hospital, Akwa Ibom State. jayemm706@gmail.com, +234 816 414 0651
Miss Gold Ebong
Managing Director, Safe Hands Diagnostic center, Akwa Ibom State. rheelgoldsparks24@gmail.com, +234 9033395110